Unless otherwise noted, orders within the continental United States ship free via FedEx Ground or USPS Priority Mail. International orders ship via USPS International Mail at a flat rate of $50.00 per order. Please note the recipient is responsible for any duties and taxes assessed against international shipments. Most orders are processed and shipped within 24 hours of purchase.
We gladly accept returns and exchanges on new, unused merchandise purchased directly from our website, ignoblebags.com. The product must be returned in original condition within 15 days of receipt, and must be shipped postage paid. IGNOBLE does not cover the shipping cost on returns. If you would like to return an item, please contact IGNOBLE via email at firstname.lastname@example.org for personalized return instructions.
IGNOBLE bags are fully warrantied to the original owner for defects in materials and workmanship for the lifetime of the product. If a product fails due to a manufacturing defect, even after extended use, we will at our discretion repair or replace the product without charge. Note, this warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Shipping charges resulting from warranty service are the responsibility of the customer. For questions regarding product warranty or to schedule a return, please contact IGNOBLE via email at email@example.com for personalized warranty assistance.
IGNOBLE bags are designed and produced for durability. Product care instructions are simple, as follows:
- Do not machine wash or machine dry the bag;
- To remove stains and scuffs, gently wipe the exterior of the bag with a water dampened cotton cloth;
- To dry, place the empty bag in a cool, dry location free from direct sunlight.
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